The location of this place was perfect, being near both the train station and the town center, as well as within a reasonable distance to the cathedral.

Comfortable and excellent location, extremely close to Theatre Aachen. From the bus stop 5 minutes on foot. Units with free wifi. Had overall nice a minibar, central heating, and a work desk

Conveniently located right by the train station - so easy to get around! 🚆

location: the hotel was near shopping centre, banhhof and center and train station and city center. dined at madame tam, it was approx 10-15 minutes' walk from the venue.

Super friendly and helpful staff here! the location is great, especially if you're into checking out the Christmas market. Need a caffeine fix? Head to Vapiano nearby for tea or coffee. They've got a nice variety for breakfast, from fruits to meats 🍳.

The hotel is very clean and convenient. the staff is really kind. - the building and rooms are nice. - Free wifi is available. - the location is great and unbeatable, just a 10-15 minute walk from an art museum.

Convenient location next to the train station and city center, with the Christmas market nearby at the DOM. the staff here are pretty decent all around. Always have a good stay here, it's a reliable spot! 🌟

Excellent staff, convenient location, accommodating to strange schedule, clean and comfortable room, stable and fast WiFi.

Nothing could have been better.

I recently had a delightful stay at this hotel in Aachen. The staff was exceptionally friendly and helpful, going out of their way to ensure our stay was enjoyable. The location of the hotel suited me perfectly as it was close to the city center and the train station. The rooms were modern, clean, and comfortable, with attention given to little design details. The breakfast provided in the entrance to the hotel was excellent, with a wide variety of choices and well-presented. I highly recommend this hotel for its great service, convenient location, and comfortable rooms.

There was nothing to complain about, everything was ok.

We had a late check-in and the receptionist kindly waited for us. We were pleasantly surprised to find complimentary fruit and sparkling water in our room. The beds were comfortable and the bathrooms were clean. The staff went above and beyond in accommodating our strange schedule. They even came back after their shift ended to let us retrieve our suitcase. we had a great stay at Bensons Hotel. I highly recommend it.

The hotel's location was perfect; it was close to both the railway station and the city centre. The staff members were always friendly and helpful. The cleanliness of the hotel was impressive, and they had a good breakfast spread.

It was all superb.

The hotel is conveniently located near the city center and the train station, making it easy to explore the area. the rooms are clean and comfortable, with ample storage space and modern amenities such as wifi and window blinds. the staff members are friendly and provide excellent customer service, going above and beyond to assist guests with their needs.

Some guests may find it challenging to access the hotel's upper floors due to the absence of an elevator, which could pose a problem for those with heavy luggage or mobility issues.

The staff are friendly and helpful, and the rooms are spacious and clean with free wifi. The breakfast is excellent and allows you to choose what you want in advance.

No complaints. Just some minor suggestions to improve the reading lights and provide walking directions from the station.

The hotel is conveniently located close to the train station and offers easy access to public transportation. The room was clean and comfortable, with a cozy bed and nice bathroom amenities. The staff were friendly and helpful, always ready to provide recommendations and assistance. the free Wi-Fi and breakfast buffet were excellent offerings that added to my enjoyable stay.

While my experience was overall positive, there were a few minor issues. The lack of sufficient lighting in the room made it hard to work comfortably.

Perfect Christmas Location! the hotel was located in a wonderful area, making it easy for us to enjoy our Christmas vacation. the hotel staff was extremely helpful, providing us with the necessary information and insights to make our trip memorable. the room was spotless and cozy, allowing us to relax and unwind.

Nothing negative to report!